Own A Home in Cary, NC? Got Questions About Windows and Doors?
Below you’ll find answers to some of the common questions our customers ask.
How do I get a quote?
Use the calendar at the bottom of this page to set up a Window and Door Consultation Phone Call.
During your call, we will review your project details with you and schedule your measurement appointment.
What areas do you serve?
The Window Works Co. sells windows and doors to homeowners in Raleigh, Cary, Apex, Holly Springs & Morrisville, North Carolina.
What is your phone number?
Our phone number is (919) 854-6121.
What are your hours?
Where are you located?
Our showroom and offices are located at 8111 Tryon Woods Dr #205, Cary, NC 27518.
Are you Licensed?
The Window Works Co. holds a Limited Residential General Contracting License with the State of North Carolina (License #104536).
This license allows Window Works Co. to oversee construction projects up to a cost of $750,000. in the state of North Carolina.
What Is Your Return Policy?
Windows and Doors are generally custom made. Manufacturers do not typically accept returns on these items.
At Window Works Co. all sales are final. We do not accept returns on windows or doors. Customers should thoroughly review details of their order prior to signing and approving orders.
What are your payment policies?
A 50% deposit on the cost of all materials and installation labor is due at the time you place your order.
The balance is due upon completion of your installation or at the time you receive your materials if we are not performing installation.
We accept all major credit cards, debit cards, cash, and personal check.
The Window Works Co. does not offer financing.
Do you have minimums?
Currently, our policy is that orders containing windows must include at least 5 windows.
Orders containing doors must include at least 3 doors.
Do you offer a warranty?
We offer a two year labor warranty on items that we have installed.
Will you install products that I didn't buy from you?
At the Window Works Co., we only install windows and doors that our customers have purchased directly through us.
Can you repair broken windows or doors?
There is moisture between in the glass of my windows or doors. Does this mean they are broken?
A glazier is a professional who can repair and replace the glass. In most cases, you do not need to replace the window or door because there is fog or moisture between the panes of glass. The Window Works Co. does not offer glazing services.
The glass in my window or door is broken. Can you fix this?
does not offer glazing services.
Do you provide quotes for sellers agents/realtors?
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Ready to start your project?
We sell windows and doors to homeowners in Raleigh, Cary, Apex, Holly Springs & Morrisville, North Carolina.
Use the calendar below to schedule your free Window and Door Consultation Phone Call today. This is the first step to getting your quote completed.
We require a minimum of 5 windows per order for orders including windows.
We require a minimum of 3 doors per order for orders including doors.